Reliable WordPress maintenance & support

From updates and security checks to backups and hands-on support, Tidysite keeps your WordPress, WooCommerce, or Ecwid site running smoothly, securely, and without stress.

  • Trusted by hundreds of WordPress site owners

  • Cancel anytme, no risk

  • Real humans, real support

  • Trusted by hundreds of WordPress site owners

  • Cancel anytme, no risk

  • Real humans, real support

Trusted by 100s of Wordpress clients

Website issues aren’t random. They’re a maintenance problem.

If you’re spending time worrying about updates, security warnings, broken layouts, or plugin conflicts, something’s wrong. These are not “edge cases” — they’re what happens when sites aren’t properly maintained.

  • Updates breaking the site

  • Plugins expiring without warning

  • No recent backups

  • Slow performance after “minor” changes

  • Security vulnerabilities going unnoticed

  • Not knowing who to call when something breaks

  • Fixes taking longer than they should

  • Different people touching the site with no oversight

  • Downtime hurting credibility

  • “It worked yesterday” problems

  • Hosting support blaming plugins

  • Contact forms silently not working

  • SEO slipping due to performance or errors

Certified Expertise You Can Trust

Our relentless pursuit of excellence ensures your site stays secure, high-performing, and ahead of the competition.

What Tidysite takes care of quietly & consistently

Once you’re set up, Tidysite runs quietly in the background. We monitor, maintain, and support your site so issues are handled before they become problems.

  • Proactive updates

    Core, theme, and plugin updates handled carefully and tested to avoid surprises.

  • Proactive updates

    Core, theme, and plugin updates handled carefully and tested to avoid surprises.

  • Security monitoring

    Firewalls, malware scanning, and ongoing checks to keep your site protected.

  • Security monitoring

    Firewalls, malware scanning, and ongoing checks to keep your site protected.

  • Reliable backups

    Regular off-site backups so your site can be restored quickly if something goes wrong.

  • Reliable backups

    Regular off-site backups so your site can be restored quickly if something goes wrong.

  • Performance checks

    Ongoing monitoring to keep load times fast and your site responsive.

  • Performance checks

    Ongoing monitoring to keep load times fast and your site responsive.

  • Human support

    A dedicated support email address. Requests are ticketed, tracked, and handled by people who know your site

  • Human support

    A dedicated support email address. Requests are ticketed, tracked, and handled by people who know your site

  • E-commerce ready

    WooCommerce and Ecwid sites supported with extra care around updates and transactions.

  • E-commerce ready

    WooCommerce and Ecwid sites supported with extra care around updates and transactions.

  • Monthly Reporting

    Monthly technical report outlining updates, security checks, performance monitoring, and any issues handled.

  • Monthly Reporting

    Monthly technical report outlining updates, security checks, performance monitoring, and any issues handled.

  • Uptime monitoring

    Your site is monitored for uptime and critical issues, so problems are spotted quickly, often before you notice them.

  • Uptime monitoring

    Your site is monitored for uptime and critical issues, so problems are spotted quickly, often before you notice them.

  • Proactive updates

    Core, theme, and plugin updates handled carefully and tested to avoid surprises.

  • Security monitoring

    Firewalls, malware scanning, and ongoing checks to keep your site protected.

  • Reliable backups

    Regular off-site backups so your site can be restored quickly if something goes wrong.

  • Performance checks

    Ongoing monitoring to keep load times fast and your site responsive.

  • Human support

    A dedicated support email address. Requests are ticketed, tracked, and handled by people who know your site

  • E-commerce ready

    WooCommerce and Ecwid sites supported with extra care around updates and transactions.

  • Monthly Reporting

    Monthly technical report outlining updates, security checks, performance monitoring, and any issues handled.

  • Uptime monitoring

    Your site is monitored for uptime and critical issues, so problems are spotted quickly, often before you notice them.

Pricing Packages

Straightforward plans that scale with your site

Choose the level of support you need today. Upgrade, downgrade, or cancel anytime.

Starter

Essential website maintenance

R

1450

Billed monthly

Includes:

  • WordPress core updates

  • Plugin & theme updates

  • Security monitoring

  • Regular off-site backups

  • Uptime monitoring

  • Email Support

  • Monthly maintenance report

Growth

Popular

For business-critical websites

R

2750

Billed monthly

Everything in Starter plan, +

  • Enhanced caching & performance optimisation

  • Performance monitoring

  • WooCommerce / Ecwid support

  • Minor fixes & assistance

  • Faster response times

  • Enhanced reporting

  • Priority updates

Enterprise

For high-risk or revenue-driving sites

R

Custom

Everything in Growth, +

  • Advanced security hardening

  • Proactive issue resolution

  • Higher support allowance

  • Priority response

  • More frequent site checks

  • Direct escalation path

  • E-commerce, lead-gen, or high-traffic websites.

Starter

Essential website maintenance

R

1450

Billed monthly

Includes:

  • WordPress core updates

  • Plugin & theme updates

  • Security monitoring

  • Regular off-site backups

  • Uptime monitoring

  • Email Support

  • Monthly maintenance report

Growth

Popular

For growing teams that need automation.

R

2750

Billed monthly

Everything in Starter plan, +

  • Enhanced caching & performance optimisation

  • Performance monitoring

  • WooCommerce / Ecwid support

  • Minor fixes & assistance

  • Faster response times

  • Enhanced reporting

  • Priority updates

Enterprise

For high-risk or revenue-driving sites

R

Custom

Everything in Growth, +

  • Advanced security hardening

  • Proactive issue resolution

  • Higher support allowance

  • Priority response

  • More frequent site checks

  • Direct escalation path

  • E-commerce, lead-gen, or high-traffic websites.

Starter

Essential website maintenance

R

1450

Billed monthly

Includes:

  • WordPress core updates

  • Plugin & theme updates

  • Security monitoring

  • Regular off-site backups

  • Uptime monitoring

  • Email Support

  • Monthly maintenance report

Growth

Popular

For growing teams that need automation.

R

2750

Billed monthly

Everything in Starter plan, +

  • Enhanced caching & performance optimisation

  • Performance monitoring

  • WooCommerce / Ecwid support

  • Minor fixes & assistance

  • Faster response times

  • Enhanced reporting

  • Priority updates

Enterprise

For high-risk or revenue-driving sites

R

Custom

Everything in Growth, +

  • Advanced security hardening

  • Proactive issue resolution

  • Higher support allowance

  • Priority response

  • More frequent site checks

  • Direct escalation path

  • E-commerce, lead-gen, or high-traffic websites.

  • Clear monthly reporting

  • Cancel anytime, no risk

  • Trusted by hundreds of WordPress site owners

  • Clear monthly reporting

  • Cancel anytime, no risk

  • Trusted by hundreds of WordPress site owners

Not sure which package to choose?

Our relentless pursuit of excellence ensures your site stays secure, high-performing, and ahead of the competition.

Real Feedback. Real Teams.

Proven, practical website support

From brochure sites to busy online stores, Tidysite supports WordPress websites that businesses rely on every day.

Real Feedback. Real Teams.

Proven, practical website support

From brochure sites to busy online stores, Tidysite supports WordPress websites that businesses rely on every day.

Real Feedback. Real Teams.

Proven, practical website support

From brochure sites to busy online stores, Tidysite supports WordPress websites that businesses rely on every day.

FAQ's

Still have questions?

Maintenance shouldn’t be complicated. Here’s how Tidysite works.

  • Why does my website need ongoing maintenance?

    WordPress websites arent set and forget. Regular updates, security checks, and monitoring are essential to keep your site stable, secure, and performing properly over time.

  • What’s included in Tidysite’s maintenance plans?

    Tidysite covers core WordPress, plugin, and theme updates, security monitoring, regular backups, performance checks, and access to support depending on your plan.

  • What happens if an update breaks my site?

    Updates are handled carefully to reduce risk. If something does go wrong, were already monitoring your site and can act quickly to resolve the issue.

  • Do you test updates before applying them?

    Where possible, updates are applied cautiously and monitored closely. For complex or business-critical sites, we take extra care to avoid disruptions.

  • How do backups work?

    Your site is backed up regularly and stored securely off-site. This allows us to restore your site if something goes wrong due to updates, security issues, or human error.

  • How does Tidysite keep my site secure?

    We apply security best practices, keep software up to date, and monitor for common WordPress threats to reduce vulnerabilities and protect your site.

  • Do you support e-commerce websites?

    Yes. Tidysite supports WooCommerce and Ecwid sites, with additional attention given to updates that could affect checkout, payments, or customer data.

  • How quickly will you respond if something goes wrong?

    We respond during business hours and prioritise issues based on severity. Youll receive timely acknowledgement and clear communication throughout.

  • Will I know what’s been done on my site?

    Yes. Youll receive clear reports showing updates, checks, and any fixes carried out, so you always have visibility.

  • Can I cancel my plan?

    Yes. Tidysite plans are flexible and can be cancelled at any time. There are no long-term contracts.

  • Why does my website need ongoing maintenance?

    WordPress websites arent set and forget. Regular updates, security checks, and monitoring are essential to keep your site stable, secure, and performing properly over time.

  • What’s included in Tidysite’s maintenance plans?

    Tidysite covers core WordPress, plugin, and theme updates, security monitoring, regular backups, performance checks, and access to support depending on your plan.

  • What happens if an update breaks my site?

    Updates are handled carefully to reduce risk. If something does go wrong, were already monitoring your site and can act quickly to resolve the issue.

  • Do you test updates before applying them?

    Where possible, updates are applied cautiously and monitored closely. For complex or business-critical sites, we take extra care to avoid disruptions.

  • How do backups work?

    Your site is backed up regularly and stored securely off-site. This allows us to restore your site if something goes wrong due to updates, security issues, or human error.

  • How does Tidysite keep my site secure?

    We apply security best practices, keep software up to date, and monitor for common WordPress threats to reduce vulnerabilities and protect your site.

  • Do you support e-commerce websites?

    Yes. Tidysite supports WooCommerce and Ecwid sites, with additional attention given to updates that could affect checkout, payments, or customer data.

  • How quickly will you respond if something goes wrong?

    We respond during business hours and prioritise issues based on severity. Youll receive timely acknowledgement and clear communication throughout.

  • Will I know what’s been done on my site?

    Yes. Youll receive clear reports showing updates, checks, and any fixes carried out, so you always have visibility.

  • Can I cancel my plan?

    Yes. Tidysite plans are flexible and can be cancelled at any time. There are no long-term contracts.

Let your website just work

Stop worrying about updates, security, and silent failures. Tidysite keeps your site healthy so you can focus on running your business.

  • Used by 2,300+ teams

  • Cancel anytime, no risk

  • 97% user retention after 30 days

Let your website just work

Stop worrying about updates, security, and silent failures. Tidysite keeps your site healthy so you can focus on running your business.

  • Used by 2,300+ teams

  • Cancel anytime, no risk

  • 97% user retention after 30 days

Let your website just work

Stop worrying about updates, security, and silent failures. Tidysite keeps your site healthy so you can focus on running your business.

  • Used by 2,300+ teams

  • Cancel anytime, no risk

  • 97% user retention after 30 days